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Privacy Policy

Introduction

At Cmolds, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with us through our websites, SMS, and email communication services. This policy complies with applicable regulations, including 10DLC TCR in the US and Canada.

Information We Collect

Personal Information: When you sign up for our services, subscribe to our communications, or interact with us, we may collect personal information such as your name, email address, phone number, and other contact details. Usage Information: We may also collect information about how you use our website and services, including IP address, browser type, device information, and other data related to your interactions with our site and communications.

How We Use Your Information

Communication: We use your personal information to send you updates, notifications, promotional offers, and other relevant information through SMS and email, as per your subscription preferences. Service Delivery: Your information helps us to manage your account, provide customer support, and ensure the smooth operation of our services. Improvement: We may analyze usage data to improve our website, services, and communications, tailoring our offerings to better meet your needs. Legal Compliance: We use your information to comply with legal requirements, including 10DLC TCR regulations and other relevant laws.

Sharing Your Information

Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services. These providers are required to protect your information and use it only for the purposes we specify. Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes, or to protect our rights and property.

Opt-In and Opt-Out

Opt-In: By providing your contact details and confirming your subscription, you opt in to receive SMS and email communications from us. This includes promotional content, service updates, and other relevant messages. Opt-Out: You can opt out of SMS communications by replying with the word "STOP" to any message you receive from us. To unsubscribe from emails, click the "unsubscribe" link in any of our emails or contact us directly at query@cmolds.com.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, correct, or delete your personal information. You may also request that we limit or stop processing your data, subject to certain exceptions. To exercise these rights, please contact us at query@cmolds.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at query@cmolds.com or +1 (844) 673 6849.

SMS and Email Terms & Conditions

Overview

By subscribing to our SMS and email communication services, you agree to receive text messages and emails from Cmolds. These communications may include updates, promotional content, notifications, and other information related to our services. Your participation in these programs is subject to the following Terms & Conditions, in compliance with 10DLC TCR regulations for the US and Canada.

Opt-In Process

SMS Subscription: When you provide your mobile number on our website, you may receive a confirmation text message asking for your consent to subscribe to our SMS service. By replying to the confirmation message with the designated keyword (e.g., "YES"), you agree to opt in to receive SMS messages from Cmolds. Email Subscription: By providing your email address and selecting the option to receive communications from us, you consent to receiving emails related to our services, promotions, and updates.

Message Frequency

SMS: The number of SMS messages you receive may vary based on your communication requirements with our team. This allows us to provide timely updates and respond to your needs effectively. Email: Emails will be sent periodically and may vary in frequency depending on the type of communication and your preferences.

Opt-Out Process

SMS Opt-Out: You can opt out of our SMS communications at any time by replying to any of our messages with the word "STOP". Upon receipt of your opt-out request, we will send a confirmation message, and you will no longer receive SMS messages from us. Email Opt-Out: To unsubscribe from our email communications, click the "unsubscribe" link provided at the bottom of any email we send. You can also contact us directly at query@cmolds.com to request removal from our email list.

Cost

SMS: Message and data rates may apply based on your mobile carrier plan. Please check with your carrier for details. Email: There is no charge for email communications.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

Support

If you have any questions or need assistance with our SMS or email services, please contact our support team at query@cmolds.com or call us at +1 (844) 673 6849 .

Modifications

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our SMS and email services after any changes indicates your acceptance of the new terms.

Compliance

We adhere to the rules and regulations set forth by the 10DLC TCR (The Campaign Registry) and comply with all relevant laws and guidelines for SMS and email marketing in the US and Canada. Your participation in our messaging programs is subject to these regulations.