People living in large cosmopolitan cities with heavy traffic and a lack of parking spaces have probably found an alternative to having a car.
Thanks to such on-demand services like Lyft, ZipCar, or Uber, one can get all the benefits of personal car rides without having to worry about car maintenance costs or parking spaces.
But what if you are the one looking to provide this service as an app to the masses?
If you are researching how to create an app like Uber, this blog is about understanding the taxi service app architecture, how you can get around building the app, and what goes into every special feature that the app uses.
How does the Uber app function?
To gain a full understanding about how to create an app like Uber, it is essential to have a grip on how the app works. So, let’s dive into its functionality.
The Uber app’s general performance is divided into 5 simple steps:
The customer requests a car instantly or schedules one in advance via the app. The details are sent to the nearest driver.
The driver has two choices, either to accept or reject the ride request. If the driver denies the ride, the request is diverted to another driver.
The customer can track the taxi’s approach and is told the estimated time of arrival.
An accurate estimate beforehand and cashless payment makes the whole process hassle-free and enjoyable.
Rating and Reviews
This is the most critical component of the service’s business logic. The process enhances service reliability and is a great way to increase trust between the rider and the driver.
If you are thinking about how to create an app like Uber, the first thing you should note is that Uber consists of two separate apps:
- The Uber Driver App.
- The Uber Passenger App.
For this blog, we will place all focus on creating the passenger app.
How to create an app like Uber?
The development process of designing an Uber-like app consists of the following aspects:
The development of an Uber-like app or any other app for that matter starts with the research phase. One can begin by listing down and making a note of the key features essential for the app’s success.
If you are an existing business, consider your current operations and a new business plan as per your vision for the app.
It is better to always try to think of features that offer an enhanced experience compared to the existing services available right now.
Next, you need to decide whether you will have a native or a hybrid type of app or the platform it will be coded on. Please note that this process will determine the course of your app development process.
The above process paves the road for your required technical specifications, building architecture, and the tech stack that will be used to create the app.
There are many options available for development, as development can be tracked from scratch or using a ready-made solution.
After the app has completed development, it is deployed to the live environment. But the work does not stop here; even after deployment, there are constant functionality checks and performance testing on a range of services to keep the app working smoothly.
What are the must-have features when creating a taxi app service?
Services like Uber are effective due to their simple, straightforward process and experience. The service operates on multiple levels consisting of numerous APIs.
So, let’s take a look at some of the features that are crucial to make this taxi service achieve greatness:
User Registration System
The first feature you bump into when opening an app like Uber is the registration and creating a personal profile.
This feature is convenient and offers a viable way for additional functionality and private interaction, contributing to user retention.
Additionally, in terms of apps that involve mobile payment, this feature is a must.
Review and Rating System
Moreover, customers love to be heard, but you already know that. That is why integrating a post-ride rating system will prove to be an excellent move for both, underlining your service customer friendliness and increasing public satisfaction.
Location Identification and Routing
As you intend to develop an on-demand car-hailing service, you cannot do without location identification and routing features.
In general, GPS technology has proved quite useful in tracking and determination of the route.
Besides, users can find cars with map integration and positioning. To determine the routes and calculate distances, you need the routing server. Matching all these necessary mechanisms is how Uber ensures a flawless service.
Your app user may also want to pay for the service right through the app. Luckily, current payment technologies enable straightforward financial transactions between all the parties concerned.
Base Fare System
Through this feature, your users can estimate the ride before they make a request. Services like Uber provide their users with a fare calculator that ensures pretty accurate estimates right in the app.
To estimate the fare for a ride, Uber uses these four main criteria:
- Base Fare
- Cost Per Mile
- Cost Per Minute
- Safe Ride Fee
Communication and Notification System
Even though communication in taxi apps goes without saying, it is in the developer’s hands to make communication between the driver and the passenger even more pleasant.
Uber taxi service users can call or text their driver directly from the app. To notify users about important events, may it be car arrival or order confirmation, this done using SMS, Email, or Push Notifications via the app.
This is one of the most challenging and significant features connected to developing an app like Uber. Here you will need expert Android or iOS developers to customize the app adhering to the current development norms.
Related content: How to Find a Mobile App Developer for Your Startup Idea
When it comes to design, one must note that this is a live service where the car’s movement is the most essential from reaching the user or their final destination.
In apps like these, users need fast connectivity and constant update about the movement of their requested ride.
So, answering the question, how to create an app like Uber, it depends on the level of engagement you want from the app.
When considering the developmental cost involved with such a project, we have determined that the processing time for a single-platform application will take around 600 hours for completion.
When multiplied to an average hourly developmental rate of, say, $50 (Variable), we get the whole process costing around $30K in total.
Again, your app’s final cost is highly dependent on various factors and your personal preferences. The number of additional functions and their complexity is dependent on your idea of a taxi app.
While giants like Uber and Lyft are currently hailed as industry leaders, there is still plenty of room for new players such as you to innovate and take control.
If you have a unique value proposition and wish to probe this segment’s less explored areas, you can indeed create a rewarding monetization strategy.
Imran Abdul Rauf is a Digital Marketing Strategist, employed at CMOLDS, and specializes in content marketing, email marketing campaigns, lead generation, and other aspects of digital marketing. A content enthusiast by the day, and hardcore gamer by night, Imran is also a regular guest contributor at some of the top tech and digital marketing platforms.